Privacy Policy
Effective Date: 27/02/2026
Last Updated: 27/02/2026
1. Who We Are
Seleren Pty Ltd (“Seleren”, “we”, “us”, “our”) operates this website and is based in Western Australia.
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
If you have any questions about this policy, you can contact us at:
Email:
hello@seleren.com
2. What Personal Information We Collect
We may collect the following types of personal information:
• Name
• Email
address
• Phone
number
• Billing
and shipping address
• Order
history
• Payment
details (processed securely via third-party providers)
• Marketing
preferences
• Website
usage data (cookies, analytics)
We do not knowingly collect personal information from
children under 13 without parental or guardian consent.
3. How We Collect Information
We collect personal information when you:
• Place an
order
• Create an
account
• Join our
email list
• Contact us
• Participate
in promotions
• Interact
with our website (via cookies and analytics tools)
Information may also be collected through:
• Shopify or
ecommerce platform providers
• Payment
gateways
• Email
marketing platforms
• Analytics
tools (e.g. Google Analytics, Meta Pixel)
4. Why We Collect Personal Information
We collect personal information to:
• Process
and fulfil orders
• Communicate
about your purchase
• Provide
customer support
• Send
marketing communications (if you opt in)
• Improve
our products and website
• Prevent
fraud and ensure website security
• Comply
with legal obligations
5. Marketing Communications
If you subscribe to our mailing list, we may send
promotional emails.
You may unsubscribe at any time by:
• Clicking “unsubscribe”
in any email
• Contacting
us directly
We do not sell your personal information.
6. Cookies & Website Tracking
We use cookies and similar technologies to:
• Improve
user experience
• Analyse
website traffic
• Deliver
relevant advertising
• Remember
preferences
You may adjust your browser settings to disable cookies,
though some features may not function properly.
7. Disclosure of Personal Information
We may share personal information with trusted third parties
including:
• Payment
processors
• Shipping
providers
• Marketing
platforms
• IT and
hosting providers
• Professional
advisers
• Regulatory
authorities if required by law
Some third parties may store data overseas. Where this
occurs, we take reasonable steps to ensure compliance with Australian privacy
standards.
8. Data Security
We take reasonable steps to protect your personal
information from misuse, loss, unauthorised access, modification, or
disclosure.
However, no online system is completely secure.
9. Access and Correction
You may request access to or correction of your personal
information by contacting us.
We will respond within a reasonable time.
10. Complaints
If you believe we have breached the Australian Privacy
Principles, you may contact us in writing.
If you are not satisfied with our response, you may contact:
Office of the Australian Information Commissioner (OAIC)
www.oaic.gov.au
11. Changes to This Policy
We may update this Privacy Policy from time to time. The
latest version will always be published on our website.